1. What are digital products?
Digital products are intangible items that are delivered electronically. They can include software, eBooks, graphic design assets, stock photos, templates, audio files, and more. Unlike physical products, digital products can be downloaded and accessed instantly after purchase.
2. How do I purchase digital products from ShopShoppy.com?
To purchase digital products from ShopShoppy.com, simply browse our catalog, select the product bundle you want, and Proceed to checkout, provide your payment details, and complete the purchase. Once your payment is processed, you will receive a download link or instructions to access your digital products to your email id within 1hour/instantly
3. How will I receive my digital products?
After completing your purchase, you will receive an email with a download link or instructions on how to access your digital products. You can also access your purchased items through your account dashboard on our website and also you will receive in mail.
4. Can I preview digital products before purchasing?
Yes, we provide previews and detailed descriptions of our digital products to help you make an informed decision. You can view samples, read specifications, and check customer reviews to ensure the product meets your needs before making a purchase.
5. What should I do if I don’t receive my download link or access instructions?
If you do not receive your download link or access instructions within a reasonable time after purchase, please check your spam or junk email folder. If you still cannot find the email, contact our customer support team at shopshoppywebsite@gmail.com, and we will assist you promptly.
6. Can I return or get a refund for digital products?
Digital products are generally non-returnable and non-refundable once purchased. However, if you encounter any issues with the product, such as a defect or inaccuracy, please contact our customer support team within [specific timeframe, e.g., 14 days] of purchase. We will review your request and, if appropriate, offer a solution or replacement.
7. Can I use digital products for commercial purposes?
The usage rights for digital products vary depending on the product and its licensing terms. Please review the product description and licensing information before purchasing. If you are unsure about the usage rights, contact our customer support team for clarification.
8. Can I share or redistribute the digital products I purchase?
No, digital products purchased from ShopShoppy.com are licensed for your personal or commercial use only. Redistribution, sharing, or selling of digital products is prohibited unless explicitly permitted in the product’s licensing terms.
9. What should I do if I encounter technical issues with a digital product?
If you experience technical issues with a digital product, please contact our customer support team at shopshoppywebsite@gmail.com Provide details about the issue, including any error messages or screenshots, and we will work with you to resolve the problem as quickly as possible.
10. How do I access my digital products after purchase?
You can access your digital products through the download link provided in the purchase confirmation email or via your account dashboard on our website. Make sure to keep a copy of the download link or instructions for future reference.
11. Are there any system requirements for using digital products?
System requirements vary depending on the type of digital product you purchase. Please check the product description or documentation for specific requirements. If you have any questions about compatibility, feel free to reach out to our customer support team.
12. How do I update or get support for digital products?
If updates are available for a digital product, instructions will be provided by the product creator or through our website. For support or assistance with updates, contact our customer support team at shopshoppywebsite@gmail.com, and we will guide you through the process.
13. Can I purchase digital products as a gift?
Currently, we do not offer a specific gift purchasing option. However, you can purchase a digital product bundle and forward the download link or access instructions to the recipient. Ensure that the recipient is aware of any usage terms and conditions associated with the product.
14. How often are new digital products added to the site?
We regularly update our catalog with new digital product bundles to offer fresh and relevant resources. To stay informed about new additions, promotions, and updates, subscribe to our newsletter and follow us on social media.
If you have any additional questions or need further assistance, please do not hesitate to contact us. We’re here to help!